Shipping & Returns

Shipping & Returns

La Riqueza Global – Returns and Refunds Policy

Applies to: Orders shipped to and delivered in Singapore only.

1. Free Shipping & Delivery Charges

Free standard delivery applies to all orders with a cart value of SGD 300 or more before tax.

Orders below SGD 300 will incur a small shipping surcharge, which will be displayed at checkout.

2. Change-of-Mind Returns

Customers may request a return within 14 days of delivery if:

• Items are unused, unassembled, and in original packaging
• Items are in resalable condition
• Proof of purchase is provided

Non-returnable items include:

• Customised or made-to-order products
• Clearance or final sale items
• Items that have been assembled or used

3. Damaged or Defective Items

If items arrive damaged, defective, or incorrect, please notify us within 48 hours of delivery with photos or videos.

We will offer replacement parts, replacement items, or a refund where appropriate.

4. Return Process

Please contact us at support@lariquezaglobal.com or WhatsApp +65 8853 2932 with your order number and reason for return.

All returns are subject to inspection.

5. Refunds

Approved refunds are processed within 14 business days to the original payment method.

Delivery and return shipping fees are non-refundable for change-of-mind returns.

6. Return Shipping Fees

Customers are responsible for return shipping costs for change-of-mind returns.

Pickup or courier fees will be quoted based on item size and weight.

7. Order Cancellations

Orders cancelled before dispatch will receive a full refund.

Orders already dispatched may incur a logistics fee.

8. Warranty & Consumer Rights

Products with manufacturing defects may qualify for repair, replacement, or refund in line with Singapore consumer protection laws.

9. Contact Information

Email: support@lariquezaglobal.com
WhatsApp: +65 9619 4238
Address: 60 Kaki Bukit Place, Block A, #03-12 (Office B), Eunos Techpark, Singapore 415979.