Privacy Policy

LA RIQUEZA GLOBAL SHOP SG

Effective Date: 1 July 2026

 

1. INTRODUCTION

1.1 About This Privacy Policy

This Privacy Policy explains how Bogatstvo Holdings Pte Ltd (Company Registration Number: 202343279W), trading as La Riqueza Global Shop SG, handles Personal Data when you use our website, products or services.

We handle Personal Data responsibly, transparently and under the Personal Data Protection Act 2012 (Singapore) ("PDPA") and other applicable privacy and data protection laws.

By using our Website, placing an Order, subscribing to marketing communications or otherwise providing Personal Data to us, you acknowledge that we may process your Personal Data under this Policy.

Nothing in this Policy limits any rights you may have under applicable privacy laws.

 

1.2 Our Contact Details

Legal Entity

Bogatstvo Holdings Pte Ltd

(trading as La Riqueza Global Shop SG)

Business Address

50 Gambas Crescent

Proxima @ Gambas, #09-20

Singapore 757022

Email

support@lariquezaglobal.com

WhatsApp

+65 9619 4238

If you have any questions regarding this Privacy Policy or our handling of your Personal Data, please contact us using the above details.

 

1.3 Data Protection Officer

Bogatstvo Holdings Pte Ltd has designated a Data Protection Officer ("DPO") who is responsible for overseeing our compliance with the Personal Data Protection Act 2012 (Singapore) ("PDPA") and managing matters relating to the collection, use, disclosure, storage and protection of Personal Data.

If you have any questions, requests or concerns regarding this Privacy Policy or our handling of your Personal Data, you may contact our Data Protection Officer using the contact details below:

Data Protection Officer
La Riqueza Global Shop SG
Email: privacy@lariquezaglobal.com

Alternatively, you may write to us at:

Bogatstvo Holdings Pte Ltd
50 Gambas Crescent
Proxima @ Gambas, #09-20
Singapore 757022

We will acknowledge your enquiry as soon as practical and endeavour to respond within the timeframes required under applicable law.

 

2. SCOPE OF THIS POLICY

This Privacy Policy applies to Personal Data collected through our Website, customer accounts, guest checkout, online Orders, enquiries, support requests, reviews, warranty claims, returns and refunds, promotional activities, newsletters, surveys, social media interactions and related services.

This Policy also applies where we collect Personal Data offline in connection with our business activities.

It does not apply to third-party websites, services or applications that operate under their own privacy policies.

 

3. DEFINITIONS

In this Policy, the following terms have the meanings set out below.

Account means a registered customer account created on our Website.

Customer means any individual who visits our Website, purchases Products or otherwise interacts with us.

Order means an order placed through our Website.

Personal Data has the meaning given in the Personal Data Protection Act 2012 (Singapore) and generally means data about an identifiable individual, whether true or not, either from that data alone or together with other information we have or are likely to have access to.

Processing includes collecting, recording, storing, organising, adapting, using, disclosing, transmitting, retaining, deleting or otherwise handling Personal Data.

Products means goods offered for sale through our Website.

Services means our Website, customer support, promotions and related business services.

Website means the La Riqueza Global Shop SG online store and associated webpages.

 

4. OUR COMMITMENT TO YOUR PRIVACY

We collect only Personal Data reasonably necessary for our business, process it lawfully and fairly, maintain appropriate safeguards, protect it against unauthorised access or loss, respect privacy rights and retain it only as long as reasonably necessary or required by law.

 

5. CONSENT

By voluntarily providing Personal Data to us, you consent to our collection, use, disclosure and processing of that Personal Data for the purposes in this Policy, unless your consent is not required under applicable law.

Where required by law, we will obtain your consent before collecting or using your Personal Data for additional purposes.

You may withdraw your consent at any time by contacting us.

Withdrawal of consent will not affect processing already carried out before the withdrawal.

If withdrawing consent affects our ability to provide Products or Services, fulfil Orders, maintain your Account, process warranty claims, handle returns or refunds, or respond to enquiries, we will explain the consequences where reasonably practicable.

 

6. ACCURACY OF PERSONAL DATA

You must ensure that the Personal Data you provide to us is accurate, complete and up to date.

Please promptly notify us if your name, address, email address, telephone number, billing details or other relevant information changes after you provide it to us.

We may rely on the accuracy of the information provided by you unless we have reasonable grounds to believe it is inaccurate.

 

7. WHAT PERSONAL DATA WE COLLECT

Depending on how you interact with us, we may collect the following categories of Personal Data.

 

7.1 Identity Information

This may include:

  1. full name;
  2. title;
  3. date of birth where required for age-restricted Products;
  4. government-issued identification where legally required for identity verification.

 

7.2 Contact Information

This may include:

  1. residential address;
  2. billing address;
  3. delivery address;
  4. email address;
  5. telephone number;
  6. WhatsApp number.

 

7.3 Account Information

Where you register a customer account, we may collect:

  1. username;
  2. encrypted password credentials;
  3. account preferences;
  4. purchase history;
  5. saved addresses;
  6. wishlist information;
  7. communication preferences.

For security reasons, we do not have access to your plaintext password.

 

7.4 Transaction Information

This may include:

  1. Order history;
  2. invoices;
  3. Products purchased;
  4. payment status;
  5. shipping method;
  6. refund history;
  7. return requests;
  8. warranty claims.

 

7.5 Payment Information

Payments are processed by independent payment providers including Stripe and PayNow.

We may receive limited payment-related information such as:

  1. payment confirmation;
  2. payment reference numbers;
  3. payment status;
  4. transaction identifiers.

We do not store your complete credit card number, CVV or online banking credentials.

Payment information is processed by our payment service providers under their own privacy policies and security standards.

 

7.6 Communications

Where you contact us, we may retain records of:

  1. emails;
  2. WhatsApp messages;
  3. customer support requests;
  4. complaints;
  5. enquiries;
  6. warranty correspondence;
  7. This helps us improve customer service and resolve disputes.

 

7.7 Technical Information

When you use our Website, we may automatically collect technical information including:

  1. IP address;
  2. browser type;
  3. operating system;
  4. device identifiers;
  5. language settings;
  6. time zone;
  7. pages visited;
  8. referring websites;
  9. browsing behaviour;
  10. session information.

 

Some of this information may be collected using cookies and similar technologies.

 

7.8 Marketing Information

Where you subscribe to our newsletters or promotional communications, we may collect:

  1. subscription status;
  2. marketing preferences;
  3. campaign interactions;
  4. email open rates;
  5. link clicks;
  6. unsubscribe requests.

We use this information to improve the relevance of our communications and honour your marketing preferences.

7.9 User Content

Where you submit customer reviews, testimonials, photographs, videos or other content, we may collect and process that information for the purposes in this Policy and our Website Terms & Conditions.

 

8. HOW WE COLLECT PERSONAL DATA

We may collect Personal Data in a variety of ways, including:

 

8.1 Information You Provide Directly

You may provide Personal Data when you:

  1. create a customer account;
  2. place an Order;
  3. use guest checkout;
  4. contact customer support;
  5. subscribe to newsletters;
  6. submit a product review;
  7. participate in a promotion or survey;
  8. request a return, refund or exchange;
  9. communicate with us by email or WhatsApp.

 

8.2 Information Collected Automatically

When you access or use our Website, certain information may be collected automatically through cookies, server logs and similar technologies.

Further details are provided in the Cookies section of this Policy.

 

8.3 Information from Third Parties

Where legally permitted, we may receive Personal Data from third parties, including:

  1. payment providers (such as Stripe);
  2. logistics and courier providers;
  3. fraud prevention services;
  4. analytics providers;
  5. social media platforms where you interact with our official pages;
  6. public sources where reasonably necessary to verify information or comply with legal obligations.

We will handle such information under this Privacy Policy and applicable law.

 

9. PURPOSES FOR WHICH WE COLLECT, USE AND DISCLOSE PERSONAL DATA

We collect, use and disclose Personal Data only for purposes that are reasonable in the circumstances and permitted under applicable law.

Depending on your interaction with us, we may process your Personal Data for one or more of the following purposes.

 

9.1 Processing Orders

We use your Personal Data to:

  1. process and fulfil Orders;
  2. verify purchases;
  3. confirm payment;
  4. arrange shipping and delivery;
  5. issue invoices and receipts;
  6. communicate Order updates;
  7. administer returns, exchanges and refunds;
  8. manage warranty claims;
  9. respond to delivery issues.

Without certain Personal Data, we may be unable to fulfil your Order.

 

9.2 Customer Accounts

Where you register an Account, we use your Personal Data to:

  1. create and maintain your Account;
  2. authenticate your identity when you log in;
  3. remember your saved preferences;
  4. maintain your Order history;
  5. provide personalised account services;
  6. facilitate future purchases.

You are responsible for keeping your login credentials confidential.

 

9.3 Guest Checkout

Where you purchase Products without creating an Account, we process your Personal Data to:

  1. fulfil your Order;
  2. process payment;
  3. arrange delivery;
  4. communicate regarding your purchase;
  5. comply with legal and accounting obligations.

Guest checkout customers are not required to register an Account.

 

9.4 Payment Processing

Payments made through the Website are processed by independent payment service providers.

We use your Personal Data to:

  1. confirm payment;
  2. detect fraudulent transactions;
  3. reconcile payments;
  4. issue refunds;
  5. investigate disputed transactions.

Payment card details are processed directly by our payment providers and are not stored by us.

 

9.5 Stripe Payments

Where payments are processed through Stripe:

  1. payment information is transmitted directly to Stripe;
  2. Stripe processes payment information under its own privacy policy;
  3. we receive only the information necessary to confirm payment and administer your Order.

For further information, please refer to Stripe's Privacy Policy.

 

9.6 PayNow Payments

Where payment is made using PayNow:

  1. we receive confirmation that payment has been successfully completed;
  2. transaction references may be retained for accounting and verification purposes;
  3. payment information is handled under applicable banking requirements.

 

9.7 Customer Support

We use your Personal Data to:

  1. answer enquiries;
  2. investigate complaints;
  3. resolve disputes;
  4. provide technical support;
  5. respond to warranty claims;
  6. assist with returns and exchanges;
  7. improve customer satisfaction.

Customer communications may be retained for quality assurance and training purposes.

 

9.8 Returns, Refunds and Warranty Claims

Where you submit a return, refund or warranty request, we may process Personal Data including:

  1. Order information;
  2. Product photographs;
  3. descriptions of reported issues;
  4. correspondence with our support team;
  5. shipping information.

This enables us to assess claims fairly and efficiently.

 

9.9 Fraud Prevention

Protecting our customers and business from fraud is an important part of our operations.

We may use Personal Data to:

  1. detect fraudulent transactions;
  2. verify customer identity;
  3. investigate suspicious activity;
  4. prevent unauthorised access;
  5. reduce payment fraud;
  6. identify security threats.

Where appropriate, we may use automated systems together with manual review to identify potentially fraudulent activity.

 

9.10 Security

We process Personal Data to:

  1. maintain Website security;
  2. investigate cyber incidents;
  3. detect unauthorised access;
  4. prevent abuse of our Website;
  5. protect customer Accounts;
  6. maintain business continuity.

 

9.11 Customer Reviews

Where you choose to submit reviews, ratings, photographs, testimonials or other User Content, we may:

  1. publish your review on our Website;
  2. display your first name or chosen display name;
  3. use your review for promotional purposes under our Website Terms & Conditions;
  4. moderate reviews to remove unlawful or inappropriate content.

You should avoid including unnecessary Personal Data in publicly visible reviews.

 

9.12 Marketing Communications

Where you have consented, or where otherwise permitted by applicable law, we may use your Personal Data to send:

  1. newsletters;
  2. promotional offers;
  3. product launches;
  4. special events;
  5. seasonal promotions;
  6. discount campaigns;
  7. marketing surveys.

You may opt out of marketing communications at any time.

Withdrawal of marketing consent does not affect transactional communications relating to your Orders.

 

9.13 Promotional Campaigns

Where you participate in competitions, giveaways, loyalty programmes or promotional campaigns, we may process your Personal Data to:

  1. administer the promotion;
  2. verify eligibility;
  3. notify winners;
  4. distribute prizes;
  5. prevent abuse or fraud;
  6. comply with applicable legal requirements.

Additional terms may apply to specific promotions.

 

9.14 Surveys and Feedback

We may invite you to participate in surveys or provide feedback regarding:

  1. Products;
  2. Website functionality;
  3. customer service;
  4. delivery experience;
  5. marketing campaigns.

Participation is voluntary.

Survey responses may be analysed to improve our business and customer experience.

 

9.15 Product Safety

Where necessary, we may use your Personal Data to:

  1. notify you of Product recalls;
  2. communicate important safety notices;
  3. provide updated usage instructions;
  4. arrange replacement Products;
  5. facilitate regulatory compliance.

Such communications may be sent even if you have opted out of marketing communications, as they relate to Product safety rather than marketing.

 

9.16 Legal and Regulatory Compliance

We may process Personal Data where reasonably necessary to:

  1. comply with applicable laws;
  2. respond to lawful requests from regulatory authorities;
  3. comply with court orders;
  4. maintain accounting and tax records;
  5. exercise or defend legal claims;
  6. enforce our contractual rights.

 

9.17 Business Administration

We may process Personal Data for legitimate business purposes including:

  1. financial reporting;
  2. auditing;
  3. record keeping;
  4. insurance;
  5. internal investigations;
  6. risk management;
  7. business planning;
  8. quality assurance.

 

10. DISCLOSURE OF PERSONAL DATA

We do not sell your Personal Data.

We may disclose Personal Data only where reasonably necessary for the purposes in this Policy or where required or permitted by applicable law.

Recipients may include:

  1. payment service providers;
  2. banks;
  3. courier and logistics companies;
  4. cloud hosting providers;
  5. information technology service providers;
  6. customer relationship management providers;
  7. email marketing platforms;
  8. fraud prevention providers;
  9. legal advisers;
  10. accountants;
  11. auditors;
  12. insurers;
  13. government authorities where legally required.

Each recipient is expected to handle Personal Data under applicable privacy and confidentiality obligations.

 

11. OVERSEAS DISCLOSURE

As an international online retailer, some of our service providers may process Personal Data outside Singapore.

Where Personal Data is transferred overseas, we take reasonable steps to ensure that recipients provide a standard of protection comparable to that required under the Personal Data Protection Act 2012 (Singapore), unless an exception under applicable law applies.

 

12. LEGAL BASIS UNDER THE PDPA

Where applicable under the PDPA, we collect, use and disclose Personal Data based on one or more of the following:

  1. your consent;
  2. the performance of a contract with you;
  3. compliance with legal obligations;
  4. our legitimate business purposes where permitted by law;
  5. other exceptions recognised under the PDPA.

Where consent is required, you may withdraw your consent under this Policy, subject to legal or contractual restrictions.

 

13. COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies to improve functionality, enhance your shopping experience, analyse Website performance, and support security and marketing activities.

Cookies are small text files placed on your computer, mobile device or browser when you visit a website. They allow websites to recognise your device and remember certain information about your visit.

By continuing to use our Website, you acknowledge that cookies may be used under this Privacy Policy, subject to any preferences you configure through your browser or our cookie settings where available.

 

13.1 Types of Cookies We Use

We may use the following categories of cookies:

13.1(a) Essential Cookies

These cookies are necessary for the operation of the Website and cannot ordinarily be disabled.

They enable functions such as:

  1. customer login;
  2. shopping cart functionality;
  3. secure checkout;
  4. fraud prevention;
  5. website security;
  6. load balancing;
  7. session management.

Without these cookies, certain Website functions may not operate correctly.

 

13.1(b) Functional Cookies

Functional cookies remember choices you make to improve your browsing experience.

These may include:

  1. preferred language;
  2. currency preferences;
  3. saved delivery preferences;
  4. remembered login sessions (where selected);
  5. accessibility settings.

 

13.1(c) Performance and Analytics Cookies

Performance cookies help us understand how visitors use our Website.

These cookies may collect information such as:

  1. pages visited;
  2. navigation paths;
  3. session duration;
  4. device type;
  5. browser type;
  6. approximate geographic location;
  7. referring websites.

This information is generally aggregated and used to improve Website performance.

 

13.1(d) Marketing Cookies

Where legally permitted, marketing cookies may be used to:

  1. personalise advertisements;
  2. measure advertising effectiveness;
  3. limit repetitive advertisements;
  4. understand campaign performance;
  5. deliver more relevant promotional content.

Marketing cookies are used only where appropriate consent has been obtained or otherwise permitted by applicable law.

 

13.2 Cookie Consent and Cookie Preferences

Where legally required, our Website will display a cookie consent banner or similar notification when you first visit the Website.

The cookie consent mechanism allows you to:

  1. accept all cookies;
  2. reject non-essential cookies where available;
  3. customise your cookie preferences; or
  4. change your cookie settings at any time through the cookie management tools made available on our Website, where applicable.

Essential cookies required for the operation, security and functionality of the Website cannot generally be disabled through our cookie management tools, as they are necessary for services such as secure login, shopping cart functionality, checkout and fraud prevention.

Your cookie preferences will remain in effect until you change them or clear your browser cookies, subject to any legal requirements requiring us to seek renewed consent.

You may also manage or delete cookies through your web browser settings. Note: disabling certain cookies may affect the availability or functionality of parts of our Website, including customer accounts, shopping cart features, checkout processes and personalised user preferences.

Where we introduce new categories of non-essential cookies or materially change how cookies are used, we will update this Privacy Policy and, where legally required, seek your consent before those cookies are placed on your device.

 

14. WOOCOMMERCE COOKIES

As our Website operates on WooCommerce, WooCommerce may place cookies necessary for the operation of our online store.

These cookies may be used to:

  1. remember Products added to your shopping cart;
  2. retain checkout information during a browsing session;
  3. maintain customer login sessions;
  4. store session identifiers;
  5. improve shopping functionality.

WooCommerce cookies generally do not store sensitive payment information.

The exact cookies used may vary depending on updates to WooCommerce or installed plugins.

 

15. WEBSITE ANALYTICS

We may use website analytics services to better understand how visitors use our Website.

Analytics information may include:

  1. pages viewed;
  2. click behaviour;
  3. session duration;
  4. browser information;
  5. operating system;
  6. device type;
  7. referral sources;
  8. approximate location based on IP address.

Analytics reports help us:

  1. improve Website usability;
  2. optimise Product presentation;
  3. identify technical issues;
  4. understand customer preferences;
  5. improve customer experience.

Where possible, analytics data is aggregated or pseudonymised.

 

16. GOOGLE ANALYTICS

We may use Google Analytics or similar analytics tools to collect information regarding Website usage.

Google Analytics may collect information including:

  1. IP address (which may be shortened or anonymised where available);
  2. browser type;
  3. operating system;
  4. referring websites;
  5. pages visited;
  6. session duration;
  7. interaction events.

Google Analytics uses cookies to generate statistical reports regarding Website usage.

Google processes this information under its own privacy policies.

You may opt out of Google Analytics by installing Google's browser add-on where available or by adjusting your browser settings.

 

17. META PIXEL AND ADVERTISING TECHNOLOGIES

Where implemented, we may use Meta Pixel (formerly Facebook Pixel) or similar advertising technologies to:

  1. measure advertising performance;
  2. understand customer interactions;
  3. improve advertising campaigns;
  4. create audience segments;
  5. display more relevant advertisements.

These technologies may collect information regarding your interactions with our Website.

Advertising partners process such information under their own privacy policies.

Where legally required, marketing technologies will be activated only after obtaining appropriate consent.

 

18. SOCIAL MEDIA FEATURES

Our Website may include features or plugins provided by third-party social media platforms, including:

  1. Facebook;
  2. Instagram;
  3. LinkedIn;
  4. TikTok;
  5.  

These features may collect information regarding your interaction with our Website.

Your interactions with social media platforms remain subject to the privacy policies of those platforms.

We encourage you to review their privacy policies before interacting with social media features.

 

19. THIRD-PARTY SERVICE PROVIDERS

To operate our business efficiently, we engage carefully selected third-party service providers.

These providers may process Personal Data on our behalf, including:

  1. payment processors (including Stripe);
  2. financial institutions supporting PayNow;
  3. courier and logistics providers;
  4. website hosting providers;
  5. cloud storage providers;
  6. WooCommerce plugin providers;
  7. email marketing platforms;
  8. customer support software providers;
  9. fraud prevention services;
  10. cybersecurity providers;
  11. analytics providers;
  12. professional advisers;
  13. auditors;
  14.  

These providers are authorised to process Personal Data only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by law.

 

20. INTERNATIONAL DATA TRANSFERS

Because we operate an international e-commerce business and engage service providers located in different jurisdictions, Personal Data may be transferred to, stored or processed outside Singapore.

Examples include:

  1. cloud hosting services;
  2. payment processing;
  3. customer support platforms;
  4. analytics providers;
  5. email marketing platforms.

Where Personal Data is transferred outside Singapore, we take reasonable steps to ensure that recipients provide a standard of protection comparable to that required under the Personal Data Protection Act 2012 (Singapore), unless an exception under applicable law applies.

These safeguards may include:

  1. contractual data protection obligations;
  2. reputable service providers with recognised security standards;
  3. internal data protection procedures;
  4. technical and organisational security measures.

 

21. PAYMENT SERVICE PROVIDERS

Payments are processed by independent payment providers, including Stripe and financial institutions supporting PayNow.

We receive only the information reasonably necessary to:

  1. confirm payment;
  2. process Orders;
  3. issue refunds;
  4. investigate payment disputes;
  5. maintain accounting records.

Sensitive payment credentials, including full payment card numbers and security codes (CVV), are processed directly by the payment provider and are not stored by us.

 

22. EMAIL SERVICE PROVIDERS

Where you subscribe to newsletters or receive marketing communications, your Personal Data may be processed by reputable email service providers engaged by us.

These providers assist with:

  1. newsletter distribution;
  2. campaign management;
  3. subscription management;
  4. marketing analytics;
  5. unsubscribe processing.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us.

 

23. CUSTOMER RELATIONSHIP MANAGEMENT

We may use customer relationship management ("CRM") systems to help manage customer interactions.

CRM systems may store information including:

  1. customer enquiries;
  2. Order history;
  3. communication preferences;
  4. support requests;
  5. warranty claims;
  6. returns and refunds.

Access to CRM systems is restricted to authorised personnel who require access for legitimate business purposes.

 

24. THIRD-PARTY WEBSITES

Our Website may contain links to external websites operated by third parties.

We are not responsible for:

  1. their privacy practices;
  2. their security measures;
  3. their content;
  4. their collection or use of Personal Data.

When leaving our Website, you should review the privacy policy of the external website before providing Personal Data.

 

25. DO NOT TRACK

Some web browsers offer a "Do Not Track" ("DNT") feature.

Because there is currently no universally accepted standard governing DNT signals, our Website may not respond to all DNT requests.

You may manage cookies and tracking preferences through your browser settings or any cookie management tools we make available.

 

26. MANAGING COOKIES

Most web browsers allow you to:

  1. view cookies;
  2. delete cookies;
  3. block cookies;
  4. restrict certain categories of cookies.

Note: disabling cookies may affect the operation of certain features of the Website, including:

  1. customer login;
  2. shopping cart functionality;
  3. checkout;
  4. saved preferences;
  5. personalised content.

For the best shopping experience, we recommend enabling essential cookies.

 

27. RETENTION OF PERSONAL DATA

We retain Personal Data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as otherwise required or permitted by applicable law.

The retention period depends on the nature of the Personal Data and the purpose for which it was collected.

We may retain Personal Data for purposes including:

  1. fulfilling Orders;
  2. providing customer support;
  3. processing returns, refunds and warranty claims;
  4. complying with legal, accounting and tax obligations;
  5. resolving disputes;
  6. enforcing contractual rights;
  7. preventing fraud; and
  8. maintaining appropriate business records.

When Personal Data is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it under our internal data retention procedures and applicable law.

 

28. SECURITY OF PERSONAL DATA

We take the security of Personal Data seriously and implement reasonable administrative, technical and physical safeguards designed to protect Personal Data against:

  1. unauthorised access;
  2. unauthorised disclosure;
  3. alteration;
  4. accidental loss;
  5. misuse;
  6.  

Security measures may include:

  1. encrypted website connections (SSL/TLS);
  2. secure payment processing;
  3. password protection;
  4. access controls based on business need;
  5. firewalls;
  6. anti-malware protection;
  7. system monitoring;
  8. employee confidentiality obligations;
  9. periodic security reviews.

Although we take reasonable steps to protect Personal Data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

 

29. PERSONAL DATA BREACHES

If we become aware of a Personal Data breach, we will investigate the incident promptly.

Where required under applicable law, including the Personal Data Protection Act 2012 (Singapore), we will:

  1. assess the nature and seriousness of the breach;
  2. take reasonable steps to contain and remediate the incident;
  3. notify the Personal Data Protection Commission ("PDPC") where notification is legally required;
  4. notify affected individuals where required or where appropriate to enable them to protect themselves from potential harm.

We maintain internal procedures for responding to data security incidents and regularly review our security practices.

 

30. YOUR RIGHTS

Subject to applicable law, you may:

  1. request access to Personal Data that we hold about you;
  2. request correction of inaccurate or incomplete Personal Data;
  3. withdraw consent to the collection, use or disclosure of your Personal Data where consent forms the legal basis for processing;
  4. request information regarding how your Personal Data has been used or disclosed, where applicable;
  5. make enquiries regarding our data protection practices.

These rights are subject to exceptions and limitations under applicable law.

 

31. ACCESS REQUESTS

If you wish to request access to your Personal Data, you may contact us using the contact details provided in this Policy.

To protect your privacy, we may require reasonable verification of your identity before processing your request.

Where legally permitted, we may charge a reasonable administrative fee for responding to access requests. If a fee applies, we will inform you before processing your request.

We aim to respond within a reasonable timeframe and under applicable legal requirements.

 

32. CORRECTION OF PERSONAL DATA

If you believe that any Personal Data we hold about you is inaccurate, incomplete or out of date, you may request that it be corrected.

Where appropriate, we will:

  1. correct the Personal Data;
  2. update our records; and
  3. where required by law, notify relevant organisations to whom the corrected Personal Data has been disclosed, unless this is impracticable or unnecessary.

We may request supporting information to verify the requested correction.

 

33. WITHDRAWAL OF CONSENT

Where we rely on your consent to process Personal Data, you may withdraw that consent at any time by contacting us.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Note: withdrawing consent may prevent us from:

  1. fulfilling Orders;
  2. maintaining your customer Account;
  3. providing customer support;
  4. administering warranties;
  5. processing returns or refunds;
  6. sending marketing communications that you previously requested.

If withdrawal of consent significantly affects our ability to provide Products or Services, we will explain the consequences to you.

 

34. CHILDREN'S PRIVACY

Our Website is intended for persons who are legally capable of entering into binding contracts or who are using the Website with the consent and supervision of a parent or legal guardian where permitted by applicable law.

We do not knowingly collect Personal Data from young children without appropriate consent where such consent is required by law.

If you believe that a child has provided Personal Data to us without appropriate authorisation, please contact us promptly so that we may investigate and take appropriate action.

 

35. BUSINESS TRANSFERS

If Bogatstvo Holdings Pte Ltd undergoes:

  1. a merger;
  2. acquisition;
  3. corporate restructuring;
  4. business sale;
  5. asset sale;
  6. insolvency process; or
  7. similar transaction,

Personal Data may be transferred as part of that transaction, subject to applicable law.

Any recipient will be expected to continue protecting Personal Data in a manner consistent with this Privacy Policy or as otherwise required by law.

 

36. THIRD-PARTY RIGHTS

This Privacy Policy governs only our collection, use, disclosure and processing of Personal Data.

Nothing in this Policy makes us responsible for the privacy practices of:

  1. third-party websites;
  2. social media platforms;
  3. payment providers;
  4. courier services;
  5. manufacturers;
  6. marketplace operators; or
  7. other organisations whose privacy practices are governed by their own policies.

We encourage you to review their privacy policies before providing Personal Data to those organisations.

 

37. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect:

  1. changes in our business operations;
  2. changes to our Website or services;
  3. technological developments;
  4. legal or regulatory changes;
  5. improvements to our privacy practices.

The updated version will be published on our Website together with a revised Effective Date.

Unless otherwise legally required, the revised Privacy Policy will apply from the date of publication.

Continued use of the Website after publication of the updated Privacy Policy constitutes acknowledgement of the revised Policy.

 

38. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your Personal Data, please contact us:

Legal Entity
Bogatstvo Holdings Pte Ltd (Company Registration Number: 202343279W)
(trading as La Riqueza Global Shop SG)

Business Address
50 Gambas Crescent
Proxima @ Gambas, #09-20
Singapore 757022

Email
support@lariquezaglobal.com

WhatsApp
+65 9619 4238

Business Hours
Monday to Friday
9:00 a.m. – 6:00 p.m. (Singapore Time)
Excluding Singapore Public Holidays

If you are dissatisfied with how we have handled your Personal Data, we encourage you to contact us first so that we may attempt to resolve your concerns promptly and fairly.

Where applicable, you may also seek guidance from or make a complaint to the Personal Data Protection Commission (PDPC) of Singapore.

 

39. GOVERNING LAW

Singapore law governs this Privacy Policy.

This Privacy Policy does not limit mandatory privacy or consumer rights.

 

40. INTERPRETATION

Unless the context otherwise requires:

  1. headings are for convenience only and do not affect interpretation;
  2. words importing the singular include the plural and vice versa;
  3. references to legislation include amendments, consolidations and replacements;
  4. "Including", "includes" and similar terms are not limiting.

 

 

END OF PRIVACY POLICY

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